STRUCTURE AND INSIGHT
THROUGHOUT THE ENTIRE PROCESS
An increasing number of processes within the government are being executed in a case-oriented manner. Each case consists of a predefined set of steps that collectively lead to a specific goal. For instance, the allocation of a subsidy. This results in higher productivity, improved collaboration, and satisfied residents.
CASE-ORIENTED WORKING
JOIN Case & Document guides you step by step through each case; wherever and whenever you want
By working in a case-oriented manner with JOIN, you always have all process steps and relevant documents at your fingertips. The current status is always visible, processing deadlines are easily monitored, and the entire decision-making process can be reconstructed afterwards. This allows paper to be eliminated once and for all!
Standard JOIN comes equipped with numerous functionalities for case-oriented working, such as template management, workflows, cases, and relationships. The intelligent search functions ensure you can quickly retrieve your cases and associated documents.
Case type management
Configure and manage all types of cases easily
With Case Type Management, you can quickly implement a case system that can be used organization-wide. You can build case types yourself in four steps or import them from i-Navigator. It's even possible to share case types with other organizations.
Case Type Management aligns with the standard published by the Association of Netherlands Municipalities: GEMMA ZTC 2.0. This comprehensive information model is also applicable in other government domains, such as water authorities and safety regions.
WORK WITH ALL THE INFORMATION YOU NEED
Each case involves information from various sources. That's why JOIN offers integrations with various applications, making it easy to retrieve information from other sources.
INTEGRATE THE POWER OF EXTERNAL APPLICATIONS
Bring even more structure to your cases by initiating actions like digital signing, anonymizing, or secure emailing directly from JOIN. Our smart integrations make this possible.
DATA FROM EXTERNAL SOURCES
Enhance your case with information from external sources, such as business data from the Chamber of Commerce or data about addresses and buildings from the BAG.
UP-TO-DATE MANAGEMENT INFORMATION
For many organizations, JOIN contains a treasure trove of management information. With the Report API, you can visualize this data in your BI tool.
"Thanks to JOIN, our different city districts can easily collaborate and exchange information.”
Interested in experiencing case-oriented working with JOIN in practice?
I'd be delighted to show you how JOIN can contribute to efficient and transparent operations in your organization. You can schedule an obligation-free demo via the link below!
