Do you have a question about Fixi or Fixi notifications? The right place to ask depends on your situation. Below you will find the different options.
FIXI FOR RESIDENTS
I HAVE A QUESTION ABOUT A FIXI REPORT
Fixi is a notification platform. The handling of issues is done by the municipality where you made the report.
Do you have a question about the handling of your report? Then contact the municipality where you made the notification.
I HAVE A QUESTION ABOUT THE FIXI APP OR WEBSITE
Do you have a question about how the app works, making a report, or your Fixi account? First, always check the frequently asked questions about Fixi.
If the answer to your question is not listed here, please contact us at support@fixi.nl or call +31 88 332 6703.
FIXI FOR MUNICIPALITIES
ARE YOU THE ADMINISTRATOR OF FIXI AND WANT TO ASK A QUESTION OR REPORT A PROBLEM ABOUT FIXI?
You can ask your question to our support desk. Create a ticket at joinsupport.decos.com.
ARE YOU A HANDLER OF FIXI REPORTS AND DO YOU HAVE A QUESTION ABOUT FIXI?
The Fixi administrator in your municipality is responsible for the proper functioning of Fixi within your municipality. So contact the administrator. If necessary, he/she can contact our support desk.