Reporting API for JOIN

JOIN Case & Document as a source for Business Intelligence solutions

JOIN holds a treasure trove of management information for many organizations. For example: how are the majority of complaints being handled this year and how does that compare to previous years? Visualizing this data helps to increase customer satisfaction and assists decision-makers in making more informed policy choices.

The Reporting API allows information from JOIN to be securely and easily visualized in tools like PowerBI, Cognos Analytics, and Qlik Sense. The process of supplying information starts in JOIN Admin, where you can easily create an overview using the query builder. This overview is then delivered in a readable manner to BI Tools.

The Reporting API operates based on the modern JOIN RestAPI. This eliminates the need for direct database access. Retrieving up-to-date information is also available 24 hours a day, 7 days a week.

 

BI-oplossingen
BENEFITS SUMMARIZED:

 

  • Steer based on current data from the case system
  • Supplied data is immediately applicable thanks to the query builder in JOIN Admin
  • Data is delivered in a modern and secure manner through JOIN RestAPI
  • Does not require direct database access
  • Management information is accessible 24/7 and always up-to-date