TOGETHER, WE ARE THE EYES AND EARS OF THE ORGANIZATION
Malfunctioning coffee machine or broken lighting? How do you motivate people to contribute to a livable environment?
At Decos, we believe in the power of simplicity. Problem-solving should be straightforward. That's why we developed Fixi: a user-friendly platform for both reporters and facility services.
FIXI IN 3 STEPS
1. EASILY SUBMIT REPORTS ANYWHERE
Making a report is effortless for employees and patients with the Fixi platform. This can be done through our iOS and Android app or the web application Fixi.nl.
2. SWIFT AND EFFICIENT RESOLUTION
Incoming reports can be easily (automatically) assigned to the appropriate team or handler. They always have their workload at hand, including location, contact details, etc.
3. REPORTER STAYS INFORMED
Reporters are proactively updated about the status of their report. After resolution, reporters can provide feedback on the handling. This directly monitors the quality of service.
DEVELOPED IN
COLLABORATION WITH USERS
ALL REPORTS AND STATUSES
ACCESSIBLE EVERYWHERE
FULLY
CLOUD BASED
REPORTS PER MONTH
57.500
ORGANIZATIONS
87
DOWNLOADS IN THE APP STORES
200.000
Curious about how Fixi works for residents and municipalities?
In three demo videos, we showcase how Fixi provides convenience for residents, the customer contact center, workload distributors, and handlers.
