DIGITAL SERVICE DESK
SELF-SERVICE FOR PATIENTS, COLLEAGUES,
AND OTHER STAKEHOLDERS
In this era of online shopping and digital banking, people expect the same level of online service from their healthcare providers. In JOIN, we offer numerous possibilities to digitally serve different target groups. This not only makes things convenient for patients, customers, colleagues, or partners in the chain, but also ensures streamlined workflows and reduced costs.
EMPOWER INDIVIDUALS WITH SELF-SERVICE
Minimize Administrative Burden
With our E-Forms solution, you enable your target audience to easily submit requests, regardless of the device they use. Identification is straightforward through DigiD, EIDAS, or eHerkenning.
JOIN's E-Forms are integrated with the process management system. Once the form is completed, the process, including workflow, kicks off automatically. No more administrative burden of creating new processes from incoming emails or letters: you can immediately start with the treatment!
SAVE AT LEAST 15 MINUTES
COMPLIES WITH DIGITAL
Effortless Requests, Always Informed
Provide internal and external stakeholders with the service they deserve in a personalized, secure environment accessible 24/7 on any device.
With our digital service desk, you can make documents and records available to stakeholders within and outside your organization from within JOIN. This empowers employees, patients, or chain partners to log in and access their own records, submit requests, or upload documents, with relevant status updates reflected in the portal.
Information exchange now takes place in a secure online environment, ensuring privacy.